carebridgemds.com

Virtual Assistance

As a medical billing company, we support healthcare providers by managing essential administrative tasks, excluding services related to claim submission, payment posting, and coding.

Our virtual assistants handle patient scheduling, confirmations, reminders, cancellations, and rescheduling. This helps ensure an organized appointment flow and minimizes no-shows, improving overall efficiency in your practice.

We also manage insurance verification and prior authorization. Our team checks patient eligibility, benefits, and copayments, and secures required authorizations ahead of appointments. This helps avoid coverage issues and ensures patients receive timely care.

In addition, we provide front-office support by managing patient communications. Our team answers billing-related questions, explains insurance details, and assists patients in understanding their financial responsibilities. We also help with setting up payment plans and resolving general account concerns.

By outsourcing these administrative tasks to us, healthcare providers can reduce staff workload, improve patient satisfaction, and stay focused on delivering quality care.

Virtual Assistance

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